Ice Casino
Ice Casino Official Platform
| Key Facts | |
|---|---|
| Year Launched | 2021 |
| License | Curaçao 8048/JAZ2012-009 |
| Operator | Brivio Limited / Invicta Networks N.V. |
| SSL Encryption | 256-bit TLS 1.2 |
| Minimum Deposit | €10 |
| Accepted Currencies | EUR, USD, CAD, PLN |
| Support | 24/7 Live Chat |
Licensing and Regulation
We run Ice Casino under the Curaçao license 8048/JAZ2012-009 held by Invicta Networks N.V. and sub-licensed to Brivio Limited. This licence lets us legally accept players from Germany, even though we aren’t licensed by the German Gemeinsame Glücksspielbehörde. Our player-protection tools include deposit limits, self-exclusion options and regular reality checks.
Security and Fairness
We secure the official website with 256-bit TLS 1.2 SSL encryption and PCI-DSS–compliant payment processing. Independent RNG tests by iTech Labs verify that our games use fair random outcomes. Links to our licence details and full terms and conditions appear in the footer on every page so users can check them whenever needed.
Game Library
Slots Collection
On the official Ice Casino website we provide more than 3,500 games, with thousands of online slots from leading studios. Our library covers classic three-reel machines and modern video slots with bonus features and different mechanics. We work with providers such as Pragmatic Play, NetEnt, and Play'n GO so we can offer many themes, volatility levels, and payout structures that suit different playing styles.
Table Games and Live Casino
Our game lobby includes popular table games like blackjack, roulette, and baccarat in several variants. In the live casino area we connect you with professional croupiers who host real-time games from dedicated studios. Most of our live tables are powered by Evolution Gaming, bringing an authentic casino atmosphere to your home setup.
- Popular slots on our site include Gates of Olympus, Book of Dead, and Starburst.
Welcome Bonus and Promotions
Welcome Package for New Players
On the official Ice Casino website, we offer new players a four-part welcome package worth up to €1,500 plus 270 free spins:
- 1st deposit – 120% up to €300 + 120 free spins on Big Bass Bonanza
- 2nd deposit – 100% up to €700
- 3rd deposit – 200% up to €200 + 25 free spins on Starburst
- 4th deposit – 110% up to €300 + 25 free spins on Book of Rebirth
Ongoing Promotions for Members
For existing members, we run regular offers such as:
- Thursday Reload – 100% up to €200
- Cashback up to 12% on cumulative weekly losses
- Seasonal tournaments with prize pools over €50,000
Bonus Conditions
Bonus funds and free spin winnings must be wagered 40×, while cashback has a 30× wagering requirement. The minimum qualifying deposit is €10 unless we state otherwise. Every offer comes with specific terms, expiry dates, and a maximum bet of €5 per spin while wagering. We always recommend checking our Promotions page for the latest details
Payment Methods
Deposit Options
At Ice Casino we offer a wide range of secure payment methods popular in Germany. Deposits start from €10 and appear on our balance straight away. We support bank cards such as Visa, Mastercard and Maestro, e-wallets like Skrill, Neteller, ecoPayz and MiFinity, as well as paysafecard and Neosurf vouchers. For instant banking we work with Trustly, Klarna / Sofort, GiroPay and Rapid Transfer. SEPA bank wire is also available.
Payout Times and Limits
| Method | Deposit time | Withdrawal time |
|---|---|---|
| E-wallets | Instant | Up to 24 h |
| Cards | Instant | 3 – 5 business days |
| Bank Wire | 1 – 3 business days | 3 – 7 business days |
We process withdrawal requests within 12 hours with a minimum of €20. Our limits are €500 per day, €3,000 per week and €30,000 per month. We don’t charge fees, but banks or payment providers may deduct their own costs
Mobile Gaming Experience
Browser Play on Any Device
Our website runs fully in HTML5, so we can offer mobile gaming directly in the browser without any download. We simply open icecasino.com in Safari, Chrome or Firefox and the layout adapts automatically to screens from small smartphones to larger tablets.
| Compatible systems | iOS 12+, Android 7.0+, iPadOS |
| Mobile games | Over 3 500 optimised slots and live tables such as Book of Dead and Gates of Olympus |
| Performance | Stable 60 fps on devices like iPhone 13 and Samsung S22 over 4G |
| Security | 128-bit SSL encryption for payments and active sessions |
| Features | Full cashier access, bonuses, KYC uploads and live chat on mobile |
Access and Sync
We don’t provide a native app at the moment. Instead, we pin the site to the home screen for one-tap access. Balances, bets and loyalty points sync in real time between desktop and mobile so we can switch devices at any moment
VIP Program
How Our Levels Work
Our VIP program is built as a 99 level loyalty ladder, not just a few simple tiers. For every €10 we wager on slots or table games, we receive 1 Comp Point (CP). These CPs help us climb from level to level and can later be converted into real money credits on our account.
Key Levels and Benefits
- Level 10 – 10 free spins on Book of Fallen and a conversion rate of 25 CP = €1
- Level 30 – 2% weekly cashback and access to a personal bonus calendar
- Level 60 – Dedicated account manager and priority withdrawals processed within 12 hours
- Level 80 – 9% cashback and a birthday cash gift of up to €500
- Level 99 – 12% cashback, tailored promotions, and access to a €2 000 monthly no deposit bonus pool
We advance automatically through the levels. There are no forms, no extra fees, and no hidden wagering rules to keep our current tier.
Account Registration Process
Sign up on the official website
To open an Ice Casino account, we start by clicking “Sign Up” on the official site and choosing e mail, Google, or Facebook registration. We then enter our e mail address, create a password, select our preferred currency such as EUR, CHF, or PLN, and add an optional promo code.
Provide details and verify
Next, we add our full name, date of birth, address, and phone number, confirm that we are at least 18 years old, and accept the terms and conditions. We receive an activation link by e mail and use it to access the lobby.
KYC documents and security
Before the first withdrawal or any deposit over €2,000, we must complete EU AML and KYC checks. The team asks for:
- Photo ID such as passport, national ID card, or driver’s licence
- Proof of address like a utility bill or bank statement issued within the last 90 days
- For card payments, a masked image of the front and back of the card
After verification, withdrawals are enabled and we can switch on optional two factor authentication for extra protection
Customer Support
How we help
Our German speaking team is available around the clock through the blue Live Chat bubble that appears on every page, so we can assist you without stopping your session. Our average first reply takes less than 90 seconds and we usually solve questions during the first conversation.
Contact options
For KYC checks, bonus disputes or payment tracking, you can email us at [email protected]. From Monday to Friday we normally reply within 2–3 hours, on weekends within 24 hours. We currently respond in German, English, Polish, French and Portuguese.
- Live Chat 24/7, typical wait under 2 minutes
- Email [email protected], response within 2–24 hours
- Help Centre searchable FAQ with over 100 articles
If we can’t resolve an issue, we can escalate it to our Compliance Team directly from the chat transcript.
FAQs
Account and security
All data on our official Ice Casino website is protected with 128 bit SSL encryption, certified by Cloudflare. We currently don’t support two factor authentication, so we always recommend that you create a strong, unique password and never share your login details with anyone.
Withdrawals
Before your first cash out, we carry out a one time KYC check, where we verify your ID and address. This approval usually takes less than 24 hours. Typical payout times are:
- Skrill or Neteller – usually within 12 hours
- Visa or Mastercard – around 1 to 3 business days
- SEPA bank transfer – around 3 to 5 business days
The minimum withdrawal amount is €10 and the maximum is €5,000 per month.
Bonus requirements
Our four part welcome bundle offers up to €1,500 in bonus funds and 270 free spins. Bonus funds must be wagered 40 times, and free spin winnings 30 times. These wagering requirements have to be completed within five days.
Technical needs
Our HTML5 lobby works smoothly in modern browsers such as Chrome, Firefox, Safari and Edge. For stable live dealer streams we suggest an internet connection of at least 1 Mbps.